From the start I noticed that everything is done to make you feel special: service, room decore, beds, amneties, pool, saunas, food etc. This rose my expectations so it was a disappoinment when I asked for a bill to prepared three times to make sure it is done right by checkout. Not only was it done but when they did it, they did it wrong. It didnt spoil the overall wonderful experience

  Very good place in the City centre. Clean room and cozy atmosphere throughout the house. Excellent location and convenient parking. Please keep your cleanliness and quality levels at the same high level.

  this is very good place to visit , nice service, clean rooms, bathroom. spa are clean and nice. have many space. it was very romantic weekend with each other, so we will come back some day again. thank you vpsa!

  High level service and rooms. Spa has a really great features for adults, not so many for the kids, but in overall spa is great.
Rooms are very clean and cozy, even for families with 2 small kids.

The only thing missing for perfection is fitness gym, even a small one.

  We had visited vspa second time and this spa never disappoints us.❤️ Massages was very good and the staff is friendly and the food is delicious. The room and bathroom were clean and comfortable. We definitely will go there again and again

  Very nice room, Spa was great. I loved the complimentaries in the bathroom and tea/coffer area. Breakfast was superb as always! Not so easy to find the Spa, but it was not problem. The technical area in the room ceiling could be coveres with more dense net, would be more polite.

  Very good spa for a familyvacation. Nice rooms, Very friendly staff. We arrived 3h earlier, the check-in starts at 16 o'clock, but they already let us in our room - super service. The restaurant Joyce can be named as Tartus best - nice menu, delicious food, good playroom for children. I absolutely recommend this spa-hotell.

  Everything was great. The room was very comfortable and clean.The spa was very cozy and lovely.
The food ordered in the restaurant was very tasty.
Thank you very much! We will come to visit you soon :)

  The location is perfect, although we got a but confused and lost about the entrance from the parking lot & through the shopping mall at first, but got the hand of it very soon. The hotel is beautiful, staff super-super smiley and friendly. The rooms are spacious & feel very clean and luxurious (we stayed in the Deluxe room, the price difference wasn't that big). Slippers, enough towels & complimentary water bottles in the room, also bathrobes and a bag to take to the swimming & spa area. The breakfast was one of the best I've had in hotels - big selection of both warm foods, sandwich materials, coffee drinks & yogurts, granolas & even some sparkling wine! Would only wish it was until 11am, not 7-10 am. The rooms were very quiet.
As for the swimming & saunas area - LOVELY if you're travelling with kids. A big kiddie pool & a fun rubber duck race game for the small ones, my 2,5 year old spent most of the time there. And also - there is a big sandbox for kids in the relaxing area. Super good to go with small children, would definitely recommend, he had SO much fun. One big pool for bigger guests, 2-3 bubble baths, a lot of saunas & other amenities and a bar that wasn't too expensive are also there. But a warning: the floor os very slippery. It usually is a bit, but I've never had such a slippery floor in a spa swimming area before. My son fell (luckily missing a stone edge by a couple of inches, but slamming on his back really hard) and I almost fell twice, which is no fun, but as a heavily pregnant woman (:D), should be taken very seriously. They had "caution, slippery floor" signs absolutely everywhere, but I think they should do something about the tiles in the future. I saw many people slip and fall. So, TAKE SANDALS WITH YOU!
Will definitely visit again, one of the best spa experiences for sure.